Notes from the HudsonWorks team.
How we're building HudsonWorks, what we've learned from running trade businesses, and the occasional opinion on field-service software.
- ·Engineering
Why HudsonWorks doesn't auto-process customer card payments
Yes, we use Stripe — for our own subscription billing. We deliberately don't process your customers' cards through HudsonWorks. Here's the reasoning.
- ·Operations
From spreadsheet to CRM: a 30-day plan
You've been running on a Google Sheet for two years. Migrating to a CRM in one weekend will fail. Here's the staged plan we use.
- ·Company
Why we built HudsonWorks
There are a hundred CRMs. There are zero that fit a six-person solar install crew, a plumbing dispatch board, and a roofing storm-chase team — at the same time.